This is very common with most of the BlackBerry smartphones running os 4.6, Os 5.0, Os 6 to 7.1 E.g Curve 9320, Bold 5 9930 and 9900,Bold 2 and some BB10 smartphone like Blackberry (Z10, Z3, Q20, Q10, Z30, Q5 or Passport). The possible solution in his post will work on all blackberry phones including BB10 smartphones. We just discovered an awesome gesture within BlackBerry 10 that allows you to restart the BlackBerry Hub. The Hub doesn't really need to be restarted, but it forget your picture password, or if you need to enter a password to access your BlackBerry device from a computer. If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turn off the Use as my device password switch. 1. On the home screen, swipe down from the top of the screen. 2. Tap Make sure that your wireless router is connected to internet" (My hotspot has internet!) Then there was a button saying 'Hotspot Login". I clicked that and it said this: "The device could not connect to internet. Please check if you are connected to a hotspot or change to another network". Restore factory default settings. Press Delete Data. Wait a moment while the factory default settings are restored. Follow the instructions on the display to set up your phone and prepare it for use. Was this helpful? http://shop.howtechs.comThis video shows you how to change the language on BlackBerry Z10.If you like this video, please subscribe and leave a comment. You c .

how to reset blackberry z10